A token I never bought appeared in my wallet

Anyone can send anything to any address, including tokens made to imitate real ones. Smartable marks them as unverified rather than blending them into your balance — the correct response is to ignore them.

A token arriving is not a transaction you authorised — it is somebody writing your address into their contract. It costs them a few cents and it happens to every address that has ever been used.

The point is rarely the token. It is the website printed in its name, the "claim" it invites, and the approval that site asks you to sign.

How Smartable shows it

Unverified tokens are flagged in place and never counted as if they were the real thing. A verified asset carries a blue mark; anything else has to earn your attention. You can hide a row you do not want to see, and bring it back later from the hidden list.

The rules that keep this harmless

  • Do not visit the site named in the token.
  • Do not connect a wallet to claim anything you did not expect.
  • Do not try to sell it. Some of these tokens are written so that selling is what drains you.
  • Hide the row and move on.

A fake asset in your list can do nothing by itself. Every loss from one of these begins with a signature you gave.

Still stuck?

The address in our Privacy Policy reaches a person — use it for privacy requests, security reports and anything this page could not answer.

One rule

Support will never ask for your recovery phrase, private key or password, and never messages you first. Anyone who does is not us — whatever address, avatar or logo they use.

Security & scamsUpdated 2026-08-26

Nothing on this website constitutes investment, financial, legal, or tax advice. All information is provided for informational purposes only. Smartable Wallet is non‑custodial, self‑custody software; you are solely responsible for your own decisions and for securing your private keys. Digital assets are volatile and can lose value. Past performance is not indicative of future results. Please view our Terms of Use for more information.

© 2026 Smartable™. Self-custody means you are responsible for your own keys. Non-custodial. Your keys never leave your device.